We strive to make all product information, photos, and descriptions as comprehensive as possible on our website, helping you make informed choices before purchase. Once the goods are paid for and delivered, please check that they match the description, are undamaged, and display the correct expiration date on the packaging.

If you find the goods to be of inadequate quality, claims can be made within 14 days from delivery, with proof of photos and the payment slip. In line with Article 13 of the Consumer Protection Law of the Republic of Moldova, BeSweet SA will replace the defective product at no cost or, if preferred, provide a full refund (excluding delivery costs). Refunds are processed within 14 days from the date of your complaint.

For any questions or concerns, please contact us directly using the methods listed below. We are here to assist you and ensure your satisfaction with BeSweet products.

Contact information:

Email: sales@besweet.md

Facebook: @besweet.moldova

Instagram: @besweet.moldova